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    Frequently Asked Questions

    What are the delivery charges for orders from the Online Shop?

    Europe: Free Shipping (apparel excluded)

    Rest of the world: €7 –  Free Shipping available over €50 (apparel excluded)

    Which payment methods are accepted in the Online Shop?

    Paypal, Stripe & Credit Card accepted

    How long will delivery take?

    Europe: 2 to 10 working days.
    Extra-UE: 7 to 20 working days. Please note that due to the actual pandemic situation, in some occasions some delays may occur, especially outside Europe

    How secure is shopping in the Online Shop? Is my data protected?

    We care about you. We and our website responds to the highest privacy and security protection. We use https protocol for the safest buy experience.

    What exactly happens after ordering?

    You know. Just wait or go buy a frame. Let us do the dirty job!

    Do I receive an invoice for my order?

    Yes, immediatly after the order

    Terms and Condition

    Full Terms & Conditions / Privacy Policy / Cookies Law here: https://www.petroltribe.com/legal

    You can return an item (in 14 days after you received it) if accept your return policy and you contact us for the return procedure